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Framework Manager Cannot Access the Gateway URI

You create a new project in Framework Manager and the following message appears:

Unable to access service at URL:

http://hostname:80/cognos8/cgi-bin/cognos.cgi/

b_acton=xts.run&m=portal/close.xts

Please check that your gateway URI information is configured correctly and that the service is available.

For further information please contact your service administrator.

This message appears if the gateway is not properly configured. The gateway URI must be set to the computer name where Cognos 8 is installed and reflect the type of gateway you are using. You must log on as an administrator to configure the gateway URI.

Steps to Configure the Gateway URI
  1. Close Framework Manager.

  2. In Cognos Configuration, in the Explorer window, click Environment.

  3. In the Properties window, in the Gateway URI box, type the appropriate value:

  4. If required, change the host name portion of the Gateway URI from localhost to either the IP address of the computer or the computer name.

  5. From the File menu, click Save.

  6. From the Actions menu, click Restart.