Cognos 8 uses the default browser configurations provided by Microsoft, Netscape, and Firefox. For all browsers, you must ensure that settings are enabled for cookies and Java scripts. Additional required settings are specific to the browser.
The following table shows the settings that must be enabled in the supported Web browsers.
Browser | Setting | Cognos component |
Internet Explorer (settings for studios and portals) | Allow Cookies Active Scripting Allow META REFRESH | Cognos Connection Cognos Administration Cognos Viewer Report Studio Query Studio Analysis Studio Event Studio Metric Studio |
Internet Explorer (settings for some studios) | Run ActiveX controls and plug-ins Script ActiveX controls marked safe for scripting | Report Studio Query Studio Analysis Studio |
Internet Explorer (settings for a single studio) | Binary and Script Behaviours Allow programmatic clipboard access | Report Studio |
Netscape | Allow Cookies JavaScript | Cognos Connection Cognos Administration Query Studio Event Studio Metric Studio |
Firefox | Allow Cookies Enable Java Enable JavaScript Load Images | Cognos Connection Cognos Administration Cognos Viewer Query Studio |
Note: Report Studio and Query Studio use the native Microsoft Internet Explorer XML support, which is a component of the browser. ActiveX support must be enabled because Microsoft implements XML using ActiveX. Cognos 8 does not provide or download ActiveX controls. Only the ActiveX controls that are installed as part of Internet Explorer are enabled through this configuration.
Important: If Adblock Plus is installed with Firefox, disable it using the per-page option. Adblock Plus prevents some Cognos Connection resources from working properly.
Cognos 8 uses the following cookies to store user information.
Cookie | Type | Purpose |
AS_TICKET | Session temporary | Created if Cognos 8 is configured to use a Cognos Series 7 namespace |
caf | Session temporary | Contains security state information |
Cam_passport | Session temporary | Stores a reference to a user session stored on the Content Manager server |
cc_session | Session temporary | Holds session information that is specific to Cognos Connection |
cc_state | Session temporary | Holds information during edit operations, such as cut, copy, and paste |
CRN | Session temporary | Contains the content and product locale information, and is set for all Cognos users |
CRN_RS | Persistent | Stores the choice that the user makes for "view members folder" in Report Studio |
PAT_CURRENT_ FOLDER | Persistent | Stores the current folder path if local file access is used, and is updated after the Open or Save dialog box is used |
qs | Persistent | Stores the settings that the user makes for user interface elements such as menus and toolbars |
usersessionid | Session temporary | Contains a unique user session identifier, valid for the duration of the browser session. |
After upgrading or installing new software, restart the Web browser and advise users to clear their browser cache.