To upgrade Cognos 8 Go! Office, users of the client components must first uninstall the older version and then run a setup file that installs a new version of Microsoft .NET Framework, updates the .NET components, and installs the new version of Cognos 8 Go! Office. To upgrade reports, users must open them in the new version and then save them.
There is no action required to update the server components for Cognos 8 Go! Office. They are included in the upgrade to the new version of Cognos 8.
To support the addition of other Cognos products that work with Microsoft Office, the name used to install the new product is now Cognos 8 for Microsoft Office. This name is used in the installation wizard and in the name of the action pane that appears in your Microsoft Office product after upgrading. In addition, the name of the default installation directory is changed to Cognos 8 for Microsoft Office.
If you deployed Cognos 8 Go! Office enabled files or templates, you do not have to revise the custom properties in the new version. The custom properties and templates are no longer required.
Before you can upgrade to the new version of Cognos 8 Go! Office, you must uninstall the old version.
From the Start menu, click Settings, Control Panel.
Start Add or Remove Programs.
In the list of currently installed programs, click Cognos 8 Go! Office.
Click Remove and follow the instructions.
To install Microsoft .NET Framework and Cognos 8 for Microsoft Office, you run a setup.exe file from a central LAN location. The file installs and updates your Microsoft .NET Framework, installs the Primary Interop Assemblies (PIAs) that are required by Microsoft Office, and installs the Cognos 8 for Microsoft Office components.
When you install Microsoft .NET Framework in a non-English operating system, Microsoft .NET error messages, shortcuts, and utilities appear in English.
For a language other than English, you can apply the Microsoft .NET Framework Language Pack to view error messages, shortcuts, and utilities in your language. For example, if your operating system is French and you installed Microsoft .NET Framework, you must also apply Microsoft .NET French Language Pack. You can download .NET Framework Version 2.0 Language Pack from http://www.microsoft.com/downloads/.
Before you update and install components, ensure that you
have administrative privileges on the computer
uninstalled the previous version of Cognos 8 Go! Office
have the appropriate license to use Cognos 8 Go! Office
From the LAN location, run the setup.exe file.
The installation wizard checks whether Microsoft .NET Framework is installed.
If the Cognos 8 for Microsoft Office Setup dialog box shows the License Agreement page for Microsoft .NET Framework 2.0, click Accept.
In the Cognos 8 for Microsoft Office Setup dialog box, click Install.
If Microsoft .NET Framework is being installed, a progress dialog appears while the files are downloaded from the Microsoft download Web site and then installed. This may take several minutes.
A progress dialog appears while the shared add-in support update for Microsoft .NET Framework is installed. When the update is complete, the Cognos 8 for Microsoft Office setup Wizard appears.
In the Welcome to the Cognos 8 for Microsoft Office Setup Wizard page of the Cognos 8 for Microsoft Office window, click Next.
In the License Agreement page, select I Agree and then click Next.
In the Select Installation Folder page, do the following:
Select the installation directory that you used for the old version, such as C:\Program Files\Cognos\Cognos Office\.
Select Everyone.
When you select Everyone, all users who log on to the computer will see Cognos 8 in the toolbar of the Microsoft Office products. If you select Just Me, only the user who installed Cognos 8 for Microsoft Office will see Cognos 8 in the toolbar.
Click Next.
If a dialog box appears, advising you to uninstall a previous version, follow the prompts and uninstall the previous version, and then resume the installation.
In the Confirm Installation page, click Next.
The wizard installs the Cognos 8 Go! Office components.
In the Installation Complete page, click Close.
To confirm that the installation is successful, do the following:
Open Microsoft Office Word, Microsoft Office Excel, or Microsoft Office PowerPoint.
Check that Cognos 8 appears in the toolbar.
If Cognos 8 is not in the toolbar, from the View menu, click Toolbars, Cognos 8 for Microsoft Office.
Click the Cognos 8 button in the toolbar.
The Cognos 8 for Office pane appears on the right-hand side of the window. It includes a link to Cognos 8 Go! Office.